Customers of “Čili“ network restaurants, pizzerias and cafés can be fully assured that at all times they will be served fresh, well-prepared food of high quality, they will get excellent service and will feel comfortable. In order to keep these commitments, we take the following measures of quality management:

 

 we were the first to adopt the food safety system HACCP (RVASVT) in our network; microbiological testing and product expiry date analysis is always carried out for new recipes and dishes;

Quality Control Management Group has been set up to monitor and check all restaurants, pizza restaurants and cafés on a regular basis;

our Production Unit is equipped with the newest technologies, which enables to ensure the highest food quality;

newest production technologies are constantly introduced;

all the interiors of all outlets are designed to make the customer feel safe, secure, and comfortable;

training for both production and service personnel is provided on a regular basis;

we participate in exhibitions and seminars on professional issues;

we pay due attention to our customers‘ opinion and kindly ask you to tell us what you think: contact us on free Customer Care line. You’ll find the number in a flyer placed on every table in our restaurants, pizzerias and cafés.

 

Another crucial thing, which we all are always committed to: we try to do more than you can expect of us.

 

Your opinion matters! Write to us (See Contacts) or call us on free Customer Care line: 8~800 23355.